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Today: 7/15/19

Help Center

School Loop Help
For all School Loop-related issues:
Monday - Thursday
5:00 a.m. to 7:00 p.m.
5:00 a.m. to 5:00 p.m.
Closed on holidays.

SFUSD Help Desk
Monday - Friday
7:30 a.m. to 5:30 p.m.
Closed holidays and furlough days.

SFUSD School Loop Team
Monday - Friday
8:00 a.m. to 5:00 p.m.
Closed holidays and furlough days.


School Loop

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Frequently Asked Questions (FAQs)

Q. What do I use for my login name and password?

A: Use your district login. This would be the same as for Outlook Web Access (OWA, district e-mail).  If you do not know your district login, please contact the Help Desk @ 415-241-6476.  Please have your employee ID ready for verification.

Q. How can students access School Loop?

A:  Every student at your school site should have a School Loop account.  If students do not know their username or password, your administrators or School Loop Liaison can request for a list of student usernames and passwords by submitting a SFUSD IT Service Request Ticket at http://itservice.sfusd.edu.  

Q. How can parents access School Loop?

A:  Parents must self-register at your school site's School Loop.  Parents will need their child's student number and an functional email address.  For more details, please see the Parent section.  

Q. If I have questions and need help for School Loop, who can I contact?

A:  If you have questions about School Loop, you may do the following:

1)  If you need help with School Loop specific questions, click on the red "Help" link at the top of this page. The Help section has an abundance of information about School Loop.  


2)  If you have issues with any data related issues, please submit a SFUSD IT Service Request Ticket @ http://itservice.sfusd.edu.

3) Lastly, the SFUSD IT School Loop team can be reached at schoolloop@sfusd.edu.