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Help Center

School Loop Help
For all School Loop-related issues:
help@schoolloop.com
Hours:
Monday - Thursday
5:00 a.m. to 7:00 p.m.
Friday
5:00 a.m. to 5:00 p.m.
Closed on holidays.

Students

Forgot your password?

if you do not know your Login Name or Password, please contact your homeroom teacher or school administrator..  

OR

you can use Mylogin to reset and recover your student password.  To find more about Mylogin, click on the link on the left hand side. 

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FREQUENTLY ASKED QUESTIONS (FAQS)

Q. I'm graduating from high school or moving to a different school in the fall. How can I save my files from My Locker and my work?

A. Please see the page "Saving Your Stuff" for detailed information on how to download your files and work.

Q. How can I see my schedule from last semester?

A.To view previous enrolled courses, you will need to click on the "Prior Schedule" button in the Schedule section on your MyPortal page.  The Prior Schedule screen will list all the classes that were assigned to you.  

For more details, please take a look at this document: How to View Your Previous Classes and Schedule.

Q. How can I retrieve assignments for a class in the previous marking period?

A. You can see past assignments by clicking on "Prior Schedule" button in the Schedule section on your MyPortal page.  

For more details, please take a look at this document:  How to View Your Previous Progress Report.   

Q. My grades from last semester does not look correct.  How can I verify my grades from a class I took last semester?

A. You can see published grades by clicking on "Prior Schedule" button in the Schedule section on your MyPortal page.  Using this feature, you can print past progress report(s) to discuss with your teacher about grade discrepancies.  Lastly, you can even communicate with your teach using the Loopmail function.  

For more details, please take a look at this document:  How to View Your Previous Progress Report.   

Q. What is the maximum file size I can upload into the Dropbox and into My Locker?

The maximum limit per upload is 70 MB. You can upload as many times as you want to into your locker, however.

Q. Will the contents of My Locker be available to me next school year?

As long as you remain at the same school site with active courses, the contents of your locker will remain available to you.

Q. Will my uploaded Dropbox homework be available to me the following school year?

No. If you would like to save your uploaded Dropbox homework, you must either upload it to My Locker or download it from the Dropbox and then upload to My Locker.